Arrival / Departure
On the day of your arrival your rooms will be ready for you from 3 p.m. If you plan to arrive later, we would welcome a brief message to that effect so that we can get everything ready for you. We will be happy to make a note of your wishes regarding rooms and floors when booking. For our guests, we make the impossible possible.
TIP: During the winter months the route between Lech and Warth is always closed. Many navigation systems don’t know about this! Please check.
At the hotel we offer yoga, Jin Shin Jyutsu, meditation and much more. We are happy to organise snowshoe hikes, carriage rides through the winter forest (picnic basket and mulled wine on request), tennis lessons, ski and cross-country instructors, winter hikes, tobogganing, indoor skating, bowling for the whole family, and don’t forget the skiing :)! Reservations can be made at reception at any time. Talk to us!
Best Price Guarantee
We guarantee that if you book directly at the hotel you will get the best price available. You won’t get a lower price on any booking platform!
SWIFT CODE/BIC: RVVGAT2B449
IBAN: AT92 37 449 012 000 11338
Payment of your invoice
We accept EC-Cards, VISA and MASTER-CARD.
CHECK in / CHECK out
On the day of departure, we ask you to vacate the rooms by 11 am. If you would like to check out differently, we will be happy to provide help and advice at reception.
Should you wish to arrive very early on your day of arrival, you are welcome to do so. If you wish, you can have breakfast with us before you plunge into your day of snow fun. Please book in advance! A logistical tip: since your luggage will be waiting for you in the car, please pack a separate ski bag so that you can quickly change for the slopes. On arrival and departure days there is a lot going on, some arrive early, others leave late.
Additional information for pets – Voila!
We would like to mention a few rules out of consideration for other guests:
- Please do not take your four-legged friends to the Restaurant/Walser Stube or the wellness area.
- If a dog stays alone in the room, hang the sign “Please do not disturb” – so that HouseKeeping is informed.
- Bed, bathtub and shower are taboo for the four-legged friend.
- Extra towels are available at the reception.
Thank you for your understanding!
Free of charge throughout the hotel & chalet.
Travel cancellation insurance
Unexpected things sometimes come up.
We would like to draw your attention to the policies offered by the European travel cancellation insurance company. This is an attractive solution.
Covid-10 information and insurance cover
Please also check whether you have insurance cover through your credit card company! Thank you.
We can print your ski pass directly at reception. That way you don’t have to wait at the lift and can enjoy your Ski in & Ski out advantage directly from the hotel out into the winter wonderland.
Cancellations can only be accepted in writing. In the event of cancellation, the AGBH, the Austrian Hotel Contract Conditions, shall apply.
Our cancellation policy:
– up to 14 days before the day of arrival – no cancellation fee
– from 14 days before the day of arrival 70 % of the total package price
– in the last week before the day of arrival 90 % of the total package price
– no show or early departure 100 % of the total package price
We recommend a travel cancellation insurance – new Covid-19 insurance cover included.
More information you will find here. We would love to assist you any time!
Information on HotelCancellation Plus
Information on Covid-10 insurance cover
In the case that there might be a travel ban for Lech am Arlberg during your vacation period, you can cancel your booking free of charge. Of course we will transfer your deposit payment back.
NEW - Strong measures by Vorarlberg Vorarlberg offers a FREE Covid-19 cancellation insurance. It covers your cancellation fees up to 3000 euro per person. If you would get the Corona virus before your planned stay with us or if there might be any quarantine measures in your home town during your planned stay with us, the insurance would cover your cancellation fees up to the mentioned amount not matter when it was booked. For further information please feel free to ask us anytime or click here!
For those times when it’s stormy and snowy …. tips and tricks for your journey:
Reception madlochBlick: +43 (0) 5583 2220
Lech Zürs Tourism: +43 (0) 5583 2161 or www.lechzuers.com